Vivotek IP8362 Review

Moved to www.NetworkCameraCritic.com

The IP8362 is part of the Supreme series of IP cameras from Vivotek. They claim best-in-class 1080P outdoor bullet camera. It’s a 2MP camera that has taken on the popular 16:9 aspect ratio. It has built in IR illuminators rated at a working distance of 20 meters (60′), micro SD card storage, vari-focal auto-iris lens and wide dynamic range (WDR) enhancement.

The camera retails for just under $1,000, but street price hovers around $700.

Vivotek IP8362

Main Features

– 2-megapixel CMOS Sensor
– 3 ~ 9 mm Vari-focal, Auto-iris Lens
– Up to 30 fps @ 1080p Full HD
– Removable IR-cut Filter for Day & Night Function
– Built-in IR Illuminators, effective up to 20 Meters
– Supports WDR Enhancement for Unparalleled Visibility in Extremely Bright and Dark Environments
– Real-time H.264, MPEG-4 and MJPEG Compression (Triple Codec)
– Weather-proof IP67 rated Housing
– Power over Ethernet (PoE)
– Built-in micro SD/SDHC Card Slot for On-board Storage
– Mounting Bracket with Cable Management

This is what the web browser interface looks like when you first log into the camera. Nice clean interface. It has the ability to do virtual PTZ via the mouse or on screen buttons. Also has buttons to manually record and take a snapshot,
Vivotek IP8362 - Screenshot

You configure the camera by clicking on the Configuration button. This puts you into a choice of Basic Mode or Advanced Mode. To do what you normally need to do to configure this camera, Advanced Mode is what you’ll probably use the most.

This is the network setup screen where you setup the IP address and ports.
Vivotek IP8362 - Screenshot

You setup the motion detection windows and options on this screen. You can apply different settings for day or night mode or on a specific schedule using profiles. This comes in handy because it’s tough to use just one set of motion detection parameters that work well for both day and night modes
Vivotek IP8362 - Screenshot

The camera has onboard storage in the way of a micro SD card slot. This windows shows where you would setup the SD card, format it, set the maximum number of days to store events. You can also setup networked storage (NAS) for external storage, both very nice features if you chose not to setup a PC or NVR to do the recording.

Vivotek IP8362 - Screenshot

NAS Configuration

Vivotek IP8362 - Screenshot

Once video’s are recorded, you can search for them under Local Storage > Content Management. You can see from the screen below that 4 videos were recorded. A one minute video was 29 MB in size. I was not able to play it with any standard players on my PC (Quicktime, Windows Media Player, DIVX). I downloaded a program called VLC which worked well and is free.

Vivotek IP8362 - Screenshot

To setup the exposure control and WDR options, use the Media > Image > Preferences window to display the following screen. Sort of odd that they would put this under a catagory called Media.

Vivotek IP8362 - Screenshot

These two images were taken in middle of the day. The image quality is good during the day and many options to chose brightness, contrast, saturation and sharpness to make it the way you like. Click on the images below to see the full sized 1080P image straight from the camera.

Vivotek IP8362

Vivotek IP8362

These two images were taken late at night. They were put into auto mode where at night the IR cut filter is removed, the IR Illuminators turn on and the image is displayed in B&W. A lot of detail has been lost making the images not so great for surveillence. Notice the detail on the cars (yes, there’s a car in each image) and even the brick work detail is mostly gone.

Vivotek IP8362

Vivotek IP8362

Since there’s already lighting from a porch light and street lighting, the camera was put into color “day” mode. This produced the best night shots for this camera in this situation. Adding additional white light would enhance the image quality further. In this mode, the built in IR illuminators have no value.

Vivotek IP8362

Vivotek IP8362


After playing with this camera for a while, while the daytime image is quite good, it became apparant that the night vision mode is not very good, certainly not as good as other cameras in this price range. If you are in a dark area where the only light is the IR illuminators, it may be better, but in the real world, there’s other light sources from cars, street lights, home lighting and it just doesn’t work well at all. If you have adquate outdoor lighting, putting the camera in day mode helps, but then you have to ask yourself, why did you pay this much for a day/night camera if you can’t make good use of the night mode and illuminators.

The other thing that became apparant was the procesor in this camera is underpowered for 2MP video with h.264 compression at it’s full frame rate. Video recorded exhibited many dropped frames, where you would see a car approaching, there would be a 1-2 second gap, and then see the car 200-300′ further down the road. Changing the frame rate or quality helped this problem out, but again, I would expect the camera to operate properly at all advertised resolutons and frame rates.

Competitors to this camera are the Messoa NCR875, Geovision GV-BL220D, ACTi TCM-1231, Ganz HWB2-413C2M, IQ INVISION IQ853V7NPSS, Toshiba IK-WB80A, Sony SNC-CH260.

The pluses for this camera are;

  • 2 MegaPixel 1080P resolution
  • Micro SD card storage and support for NAS storage
  • 3-9mm Varifocal Lens
  • Automatic IR CUT filter and auto iris
  • Built in IR illuminators
  • Powered by PoE or 12/24 VDC

The shortfalls of this camera are;

  • Poor night mode quality, loss of detail
  • Glitchy video, not able to keep up in 1080P mode at full frame rate
  • Vivotek’s reputation for poor customer service

Recommended for;

  • This camera works OK for home or small business surveillance but there’s better choices at this price point.

The Vivotek web page for the IP8362 can be found HERE

It contains a detailed specs, sample videos and manuals.



20 Responses to “Vivotek IP8362 Review”

  1. 1 Mateusz
    February 27, 2012 at 8:44 am


    Thanks for the review. Just as I remember Vivotek cameras – not so good 😛 low price for low detail.
    Can you post some video samples too? You can upload them on Youtube 🙂

  2. 3 George
    March 1, 2012 at 4:44 pm

    Great review as always.

  3. 4 T. Wolf
    March 10, 2012 at 3:34 am

    I own this camera. The dropped frames you mention and demonstrated on the YouTube video are likely because the internal memory card wasn’t able to keep up (whether it’s the camera or card I dunno), because when recording to my NAS everything is fine as far as 30 fps.

    • March 12, 2012 at 2:17 am

      Although it’s demonstrated through the video recorded onto the SD card, the problem occurs in live viewing, even when seperated onto it’s own switch where it’s just the PC doing the viewing and the camera. What are some of your settings (compression type, fps, resolution, etc.)?

      • 6 JoeJoe
        March 13, 2012 at 12:56 am

        I agree with this video problem.

        I saw it when viewing live, when not even writing to any memory.

  4. 7 Ryan
    March 27, 2012 at 1:03 pm

    Great review. What IP MP camera bullet style do you reccomend for Day/Night that you have tested so far. I am looking for a few now.

    • March 27, 2012 at 2:37 pm

      I would recomend the ACTi 1231. The ACM version is less expensive, the TCM has more features like faster frame rate, H.264 compresson and WDR but both have the same image quality and both look the same and I use both myself at home. I only did a review on my blog about the ACM-1231 because there’s no difference in image quality that it wouldn’t show up in sample pics.

  5. 11 Steve
    May 28, 2012 at 8:12 pm

    I own 3 of these cameras and concur with everything you said. It has unacceptably poor night performance. The IR works light a flashlight which only illuminates the center of the wide angle picture.

  6. July 16, 2012 at 6:45 pm

    Hi, thank you for all the reviews.

    I am building a new house, and I want to install IP security cameras outside the house, back, front, and sides. The sides of the house have very narrow alleys, 3ft on one side and 5ft on the other side, with gates allowing entry to the alleys on both sides from the street, and doors exiting from the house to the alleys on both sides. I am considering mounting the alley cameras in a position so that they cover the door and the gate.

    It appears that there are many more options for dome cameras, including 5MP resolution, while for bullet cameras they are only 2MP, and fewer models. My concern with using a dome camera is the that it needs to be mounted on the wall, and that it may not be able to cover angles up to and past the wall it is mounted on. My concern with bullet cameras is the size and wife acceptance factor.

    What would you and your audience recommend?

    • July 16, 2012 at 7:51 pm

      Domes can be mounted under the eave, on a wall mount where they hang down so you can angle the lens back and wall mounted where you shouldn’t really point the lens 90 degrees to the wall. More resolution is better is the theory but there’s a kink in the theory. The more megapixels for a given sensor size, the smaller the pixels are on the sensor, the less light they can take in. So while nobody will argue that in bright daylight, 5MP is better than 1MP, the low light 1MP sensors in some cameras are very good at night compared to even 2MP cameras, let alone 5MP. That doesn’t mean every 1MP sensor is good, just have to find the right one. For example, Axis is coming out with low light domes next month, 1.2MP, yet the same dome comes in 5MP, it’s not considered low light. Same with other vendors like ACTi that makes 4MP cameras that are nowhere near as good as their 1.2 or 2MP cameras in low light.

      • July 16, 2012 at 7:56 pm

        Thanks for the info.

        Mounting under the eve would be ideal, but it is a two story house, and it seems that would be too far away from the action, especially if I want an angled view to see faces, or do you think it is still ok?

        Would you in general recommend a dome camera over a bullet for this type of purpose?

      • July 16, 2012 at 8:07 pm

        If it’s too high, then mount it on a camera dome wall mount. The mount attaches the wall, the dome hangs downward. This way you can mount it lower. Bullet cameras do have their advantages and disadvantages. They can pushed out of the way, where domes are fixed under the dome. They can be more easily damaged if someone through a rock at it, where the domes are more vandal resistant. It’s funny but we have a box camera where birds land on it and push it down. Bullets have flat glass in front of the lens, so less chance of glare and better sealing against light bleed from built in illuminators.

  7. July 16, 2012 at 10:08 pm

    Can you share some examples / links of the type of wall to downward facing dome camera mount adapters you are referring to, just wondering if they won’t end up being as intrusive as a bullet camera?

  8. September 18, 2012 at 2:20 am

    I want to replace a <$100 camera in front of my house with something that has the best possible night vision in complete darkness. I live in Mass and the camera needs to work in a wide temp range. My cheap Vimicro PTZ camera that I bought on Ebay years ago sits in a Panasonic housing and has been doing its job for several winters without a heater, but the poor image quality and lack of night vision (can't turn on the IR leds because of reflections on the dome) make it necessary to upgrade.
    I am open to installing infrared lights. The next street light is a good deal away. Based on my night vision requirement, it sounds like the IP8362 is a no-go. Other cameras that I am considering are the Mobotix M12 and the Panasonic WV-SC385. PTZ is nice but not critical. I only need to cover a 180° angle. All things considered, based on your reviews I would go with the ACTi ACM-1231, however, that currently sells for $500 on Amazon. Do you agree, or will the additional expense of an M12 lead to significantly better results?
    This is the current camera http://medfieldblogs.net/webcam-radar/.

  9. September 18, 2012 at 2:35 am

    Oh, and what about the Axis P1344-E? No reviews on Amazon and $1,000 is too much for an experiment. It also does not come with a power supply. I currently don’t have a POE infrastructure and don’t want to create one for a single camera.

    Your blog is great, btw, and I would not have been able to get oriented in this market without it. One comment, though: I am missing any information about power consumption. For a device that will suckle power 24×7 for many years, this is not an unimportant data point.

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